For questions regarding order status and other after-sales support, contact firstname.lastname@example.org or call on 084 726 6085
I have not yet received my order What should I do?
- your purchase may have been received by a family member, a colleague, a friend, or a neighbour (oops!).
Please ask them.
- your purchase may have been left at reception or at a security gate.
I added something to my basket and now it's sold out.
- We move large volumes of sales in a very short space of time. We can only reserve your purchase once you get to the payment screen.
I want to return a product or get a refund.
- Please read our returns policy before contacting us about a return or refund.
Calling Our Courier Services
If your parcel has already been dispatched, it's best to contact the courier directly:
They will need the parcel's tracking number, which you can find on your account page under purchases.
To phone the courier company please use the following number : 0800 003 465.